Strong Funds security policy

From: "J. Morgan" <jmorgan@ecentral.com>
Subject: Strong Funds security policy
Date: Wed, 8 Jul 1998 09:35:03 -0600

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I recently bought a new house.  As part of the loan approval process,
my lender wanted current statements faxed to them.

I called Janus.  No problem.
I called American Century.  No problem.
I called Fidelity.  No problem.
I called Norwest.  No problem.

I called Strong.  Oops.  Wait.  Even after I verified my identity
with my address, SSN, wife's name and SSN, Strong wouldn't fax a
statement to my lender without a written statement signed by both
my wife and I!  Security, don't cha know.

Having closed and moved, I started calling in address changes.

I called Janus.  No problem.
I called American Century.  No problem.
I called Fidelity.  No problem.
I called Norwest.  No problem.

I called Strong.  Another problem.  They need a written request to
change my address.  They can take a change over the phone, but will
also put a 30 DAY FREEZE on my assets if the address change is done
this way.

Thanks for being so flexible, Strong.  You're about to lose a customer.

Steamed,
Jeff Morgan
Last night I was laying there looking up at the stars,
and I thought....  Hey!  Where's my ceiling?!





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