A Short Course in Human Relations

                                    The six most important words:
                                        I admit that I was wrong.
                                   The five most important words:
                                            You did a great job.
                                   The four most important words:
                                           What do you think?
                                  The three most important words:
                                            Could you please. . .
                                    The two most important words:
                                                 Thank you.
                                       The most important word:
                                                       We.
                                        The least important word:
                                                          I.

                                                                        --Anonymous

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      Another Version:

      Attributed to a Communications Expert."  This unnamed expert said
      that the "most important" phrases in the English language are as
      follows:

          1. The 5 most important words:    "I am proud of you."
          2. The 4 most important words:    "What is your opinion?"
          3. The 3 most important words:    "If you please."
          4. The 2 most important words:    "Thank you."
          5. The 1 most important word:      "You."
       

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